myDermapen Warranty

For the first 12 months of ownership, the warranty covers manufacturing defects that affect device operation. Any performance malfunction due to defects in manufacturing will be repaired or replaced during the warranty period.

Please note the warranty does not cover damages due to:

  • User faults by lack of care or negligence
  • Unauthorized electric currency connection faults
  • Faults by the users own intention/dismantle or repairs
  • Damages caused by natural disaster (such as fire, flood, earthquake, lightning, etc)
  • Replacement of genuine parts