Money Back Guarantee

Fall in Love with Your Rewritten Skin – or Simply Return Within 60 Days!

Buying online can be a gamble – we completely understand any hesitation you may feel.

We’re incredibly passionate about sharing our discoveries on how to achieve great skin, and want you to feel completely cared for, confident and comfortable at every step of your skin journey with us.

That’s why we share our ground-breaking microneedling technology and scientifically designed skincare kits along with a worry-free policy.

Enjoy your Money Back Guarantee on all myDermapen and Dp Dermaceuticals Products

In 2010 DermapenWorld revolutionised the skin needling industry with the Dermapen microneedling device. The development of our Advanced Oscillating Vertical Needling (AOVN™) technology cemented our reputation as the world-leader in microneedling, and to date we have performed over 3 million Dermapen treatments globally.

Our skincare range, Dp Dermaceuticals, was meticulously crafted with rejuvenating and replenishing correctives, including power peptides, multi-vitamins and potent antioxidants with organically sourced botanicals skincare range.

We love offering our 60 Day Money Back Guarantee because we have absolute faith in our microneedling devices and skincare products. Our passion is formulating scientifically proven rejuvenation products that work synergistically and feel exceptional on the skin, delivering fast and effective results that can be maintained - naturally.

How Does the Guarantee Work?

myDermapen: Simply purchase myDermapen Microneedling Starter Kit or myDermapen Microneedling Device, try for at least 60 days and if you’re not seeing results – return the device and we’ll arrange a refund (minus shipping and handling fees).

The key to achieving fast, visible results is simply to perform your myDermapen treatments consistently every 7-10 days and with the correct meso-glide (serum or cream) to repair and erase your unique skin concern.

Your skin will absorb up to 80% more of your chosen meso-glide while performing myDermapen treatments which is why we created Dp Dermaceuticals skincare. Our skincare contains a potent mix of the exact nutrients and vitamins your skin needs while microneedling to achieve the better and faster results.

Longer lasting, more dramatic results come over time. The microinjuries myDermapen creates stimulate your skin’s own collagen production, which is a natural, slower process that may require 4-6 treatments.

Please keep this in mind when using your myDermapen, as although we love to offer the Money Back Guarantee we cannot control how often you perform treatments or which meso-glides and skincare you use. Also pelase ensure you follow the User Guide and instructions on How To Use myDermapen correctly and as advised, as incorrect use may invalidate your Guarantee.

Remember to take Before and After photos along the journey during every treatment – to amaze yourself, and to validate the Guarantee.

Dp Dermaceuticals: Purchase your product(s) and use as the directions indicate for 60 days. If you’re not totally satisfied with the results, simply contact us to arrange a return of the bottles. When they arrive back with us, we’ll send your refund (minus shipping and handling fees).

Terms:

  • myDermapen
    • At least 4 treatments must be performed.
    • Each time you perform a treatment, please take photos before and after. Dated photos depicting every treatment must be presented to mySupport before the device is returned.
    • To claim your Money Back Guarantee, please email your photos to us at mySupport@myDermapenWorld.com with your order number, and we will review your application.
    • If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded.
    • When the return is approved, the device must be received by your closest myDermapenWorld warehouse before your refund will be issued.
    • The cost of postage is the responsibility of the claimant. Proof of return postage is required.
    • Our 60 day Money Back Guarantee is only available for items purchased from our official online store, www.myDermapenWorld.com.
  • Dp Dermaceuticals
    • Please use the products as directed.
    • To claim your Money Back Guarantee, please contact us us with your order number, and detailing your dissatisfaction with the product.
    • Photos of any adverse reactions must be submitted by email for our review to mySupport@myDermapenWorld.com to validate the Guarantee.
    • When the return is approved, the product bottle(s) must be received by your closest myDermapenWorld warehouse before your refund will be issued.
    • The cost of postage is the responsibility of the claimant. Proof of return postage is required.
    • Our 60 day Money Back Guarantee is only available for items purchased from our official online store, www.myDermapenWorld.com

Taken the Before and After photos - and LOVE your new rewritten skin?

Please send them to us! We would love to hear about your skin journey, and in return we will arrange a special gift for you!

Please send your images to hello@myDermapenWorld.com

The microneedling essentials to get started rewriting your skin at home